At Global Multispeciality Hospital, we are committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws and regulations.
1. Information We Collect
We may collect the following types of information from patients, visitors, and users of our services:
- Personal identification information (name, date of birth, address, contact number, email address)
- Health information (medical history, diagnosis, treatment, prescriptions, test results)
- Payment and billing information (credit/debit card details, insurance details, billing address)
- Communication records (emails, phone calls, or other correspondence)
2. How We Use Your Information
Global Multispeciality Hospital uses your personal and health information to:
- Provide medical treatment and care services
- Schedule and confirm appointments
- Maintain medical records
- Process payments and insurance claims
- Communicate with you about your health and treatment
- Improve our services and patient experience
- Comply with legal and regulatory requirements
3. Disclosure of Your Information
We do not sell or rent your personal information. We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Third-party service providers that assist us in delivering services (e.g., billing services, IT support)
- Regulatory authorities as required by law
4. Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption of sensitive information
- Secure access controls
- Regular security audits
- Staff training on data protection practices
5. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to your information
- Withdraw consent for the use of your information, subject to legal limitations
6. Changes to This Privacy Policy
Global Multispeciality Hospital may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or other communication channels.